Director of Operations - Mayor's Office of LGBTQ Affairs (MOLGBTQA)

Washington, DC
Full Time
Mayor's Office of Community Affairs (MOCA)
POSITION: Director of Operations
OFFICE:Mayor’s Office of LGBTQ Affairs
GRADE: Excepted Service, Grade 6

This is an Excepted Service position. Selected candidate must be a District resident or establish residency within 180 days of hire.

Current District of Columbia residents will receive priority and advanced preference for screening and interviews.

The Mayor’s Office of Lesbian, Gay, Bisexual, Transgender and Questioning Affairs (MOLGBTQA) is a permanent, cabinet-level office within the Office of Community Affairs in the Executive Office of the Mayor, established by statute through the Office of Gay, Lesbian, Bisexual and Transgender Affairs Act of 2005. The District of Columbia is a leader in LGBTQIA+ rights in the nation and has one of the highest concentrations of LGBTQIA+ residents in the country with an estimated 14% of the population.
The mission of the MOLGBTQA is to address the important concerns of the District’s lesbian, gay, bisexual, transgender, questioning, intersex, and asexual residents through empowering young LGBTQIA+ community leaders, removing barriers for LGBTQIA+ business owners, building a cohesive LGBTQIA+ community across all eight wards, and providing resources for at-risk LGBTQIA+ populations. MOLGBTQA works in collaboration with an Advisory Committee, appointed by the Mayor, to define issues of concern to the LGBTQIA+ community and find innovative ways of utilizing government resources to help address these issues. For more information on the office, please visit here:
The Director of Operations serves as an advisor to the Director and leader in the MOLGBTQA, managing a portfolio of priority projects and supervising staff in the operation, planning, execution, and evaluation of their portfolios.

  • Strengthen partnerships between the District’s LGBTQIA+ community, the Mayor’s Office of LGBTQ Affairs, and organizations serving the LGBTQIA+ community.
  • Draft strategic plan, briefs, and memos for the Office.
  • Participate in speaking engagements, panels, lectures to further the Office’s mission and reach.
  • Social media management- Working with the Public Information Officer to effectively disseminate information to the community and respond to inquiries. 
  • Policy development - craft policy with the collaboration of agency and community stakeholders including the Advisory Committee of the Mayor’s Office of LGBTQ Affairs.
  • Relationship/Coalition building - identify areas of need in the city’s LGBTQIA+ community. 
  • Serves as advisor and technical resource assistant to the Advisory Committee to the Office of LGBTQ Affairs for planning, scheduling, and conducting joint work efforts.
  • Co-facilitate LGBTQIA+ Competency Trainings for the District Government Workforce in collaboration with DC Department of Human Resources as needed.
  • Analyzes data to identify and recommend priorities to develop, direct, and organize work-plans.
  • Coordinates services among District agencies to ensure timely responses to community concerns.
  • Works together with other Community Affairs Agencies in the development of community engagement strategies. 
  • Supervise staff, as needed.
  • Perform other duties as assigned.

  • Highly organized and methodical; Innovative with strong critical thinking abilities.
  • Able to work well under pressure and meet tough deadlines in a fast paced, demanding environment.
  • Constituent focused; positive outlook; strong people skills.
  • Strong writing, research and editing capabilities.
  • Ability to communicate effectively with a wide range of audiences including senior government officials.
  • Ability to organize and manage projects; to review, analyze, and evaluate data; and to prepare analytical reports.
  • Ability to communicate both orally and in writing, and to utilize tact and persuasion in gaining acceptance of the program views.
  • Ability to work with diverse communities in a respectful manner; comfort with terminology and pronouns.
  • Experience with issues facing marginalized groups in the LGBTQIA+ community (transgender and gender non-conforming; people of color) in all 8 Wards of the District of Columbia
  • Knowledge of the mission, policies, methodologies, operating procedures, and program services of partnering agencies.
  • Knowledge of and skill in the application of analytical and evaluative theories, concepts, procedures, methods, standards, and practices to the interpretation of policy, and to meet existing and future service requirements.
  • Experience with social media platforms.
  • Demonstrated connections / ties to the District LGBTQIA+ Community.

  • Minimum of two years working in public policy, community engagement or government field.
  • Direct working experience and knowledge or the LGBTQIA+ Community and/or LGBTQIA+ issues, including homelessness, senior issues, youth issues, economic issues, public safety, immigration, Faith/Civil Rights, Transgender Issues, or LGBTQIA+ Equality.

The work is performed primarily in-person in an office setting. Times in the field are permitted when there is a related event.

All employees of the District of Columbia must be vaccinated against the Coronavirus disease (SARS-CoV-2) as a condition of employment.

There is a legal requirement that each new appointee to the Excepted Service either:
  1. be a District of Columbia resident at the time of appointment; or
  2. become a District resident within one hundred eighty (180) days of appointment.
The law also requires that Excepted Service employees remain District residents during the duration of the individual’s appointment. Failure to remain a District resident for the duration of the appointment will result in forfeiture of employment.

If you are interested in this role, please upload your resume and answer the questionnaire. Only the candidates deemed most suited for the position based on their application will receive a call to schedule further discussion.

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