Language Access Monitor - Mayor's Office on Latino Affairs (MOLA)
LANGUAGE ACCESS MONITOR
OPEN: November 10, 2022
SALARY RANGE/GRADE: Excepted Service ES5, ($57,963 to $86,945)
Current District of Columbia residents will receive priority and advanced preference for screening and interviews.
This position is located in the Mayor's Office on Latino Affairs (MOLA) under the jurisdiction of the Executive Office of the Mayor. The mission of MOLA is to ensure that the Latino community has full access to quality health, education, employment, and social services in the District. The overall goal and objective is to improve on the quality of life for Latino residents of our nation's capital by working with DC Government agencies and community-based organizations to fulfill the Mandate of aLA, including the "Language Access Act of 2004".
This position functions as Advocacy and Language Access Coordinator for aLA, responsible for providing coordination to cover entitles in the implementation of the language access plans; to provide technical assistance to agencies named under the Language Access Act of 2004, so that the HispaniclLatino individuals living in the District of Columbia are better informed, represented, and served; and to provide policy recommendations on improving language access to Limited English Proficient (LEP) individuals.
DUTIES AND RESPONSIBILITIES
- Coordinates, develops, monitors and negotiates District agency action plans, such as Biennial Language Access Plans (BLAPs) to address language access needs for the limited English proficient (LEP) and no-English proficient (NEP) Latino population in the District. Write progress and final reports covering LEPINEP community needs and agencies' language access action plans effectiveness.
- Advocates, in and outside D.C. Government, on the behalf of the Latino community, so that
- D. C. Latino residents may be better represented, informed, and able to access a full range of health, education, housing, economic development, and employment services. Assists agencies with the implementation of the Language Access Act by providing technical support to facilitate covered entities' outreach efforts into LEP communities.
- Serves as a mechanism that provides collaborative services tolbetween Latino community groups, the Mayor, DC Government agencies, and private sector institutions. Act as primary liaison between the aLA Director and District agencies.
- Participates and conducts special studies, surveys and research projects or assignments; and develops and analyzes facts needed, and recommends the action to be taken on particular matters. Provides advocacy, policy recommendations or guidance to appropriate District government agencies; and disseminates information to the Latino community on those issues.
- Provides technical support and expertise to District government agencies in fulfilling language
- access initiatives in document translations, cultural diversity training for District agency employees, diversification of agency workforce, and community partnerships and outreach.
- Furnishes data on the composition and trends in the Latino population and provide reports, briefs, and other information on the issues in the Latino community. Facilitates District agencies resources to understanding Latino demographics as well as the needs of the Latino immigrant community.
- Develops and coordinates quality control mechanisms for translated documents in Spanish for agencies to ensure a high level of translation and cultural competent materials that are available to constituents. Compiles reports, and analyzes statistical data on translation and interpretation services provided by District agencies to determine trends, and to identify problem areas.
- Provides limited quality control for translated documents in Spanish for agencies named under the Language Access Law to ensure a high level of translation and cultural competent materials that are available to constituents. Edits and assists District government agencies in the translation of documents into Spanish.
- Provides advice and assistance in areas of human resources, safety, human rights, economic development, housing, employment, social services, public health, transportation, education, and multicultural development.
- Attends meetings with or for the Director, as an aide or designated representative, provides backup on long range program matters on policy issues. Assists OLA Director in the development and negotiation of OLA advocacy projects related to Language Access. Engages in advocacy on issues affecting LEPINEP individuals in local and federal government.
- Performs other related duties as assigned.
BACKGROUND AND REQUIRED EXPERIENCE
- Comprehensive Knowledge of the mission, function, operations, governing laws, established policies, goals and objectives of the Office on Latino Affairs.
- Thorough knowledge of the District of Columbia language Access Act.
- Thorough knowledge of community based agencies and organizations serving the different Latino communities.
- Thorough knowledge of the culture, tradition, language and characteristics of different ethnic communities and bilingual capabilities of community-based agencies serving the Latino community.
- Skill in applying analytical and evaluative methods and techniques to issues concerning the efficiency and effectiveness of agency operations which affect the Latino community.
- Ability to coordinate multiple projects independently or in a team-oriented environment.
- Ability to collect, translate, and disseminate current policy program information about relevant government services.
- Excellent oral and written communication skills in English and Spanish in order to negotiate effectively with diverse political and cultural entities to achieve agency goals.
- Ability to exercise tact and discretion in dealing with Latino and non-Latino clients, as well as government representatives.
COVID-19 PREVENTION PROTOCOL AND VACCINE MANDATE
The Government of the District of Columbia values the safety of our employees, our residents, and our visitors. In support of these values, if you are selected for this job you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to your initial HR representative, or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption by the hiring agency before working with the Government of the District of Columbia.
There is a legal requirement that each new appointee to the Excepted and Executive Service either: (1) be domiciled in the District of Columbia at the time of appointment; or (2) establish District domicile within one hundred eighty (180) days of appointment. The law also requires that Excepted and Executive Service employees maintain District domicile during the period of the appointment. Failure to maintain District domicile during the period of the appointment will result in forfeiture of employment.