Director - Department of For Hire Vehicles

Washington, DC, DC
Full Time
Senior Executive

POSITION:  Director, Department of For Hire Vehicles

OPEN:  July 13, 2022

REVISED: Open until filled

SALARY RANGE/GRADE:    Executive Service, EX2 ($115,217 to $172,748)

COVID-19 Vaccination: All employees of the District of Columbia must be vaccinated against the Coronavirus disease 2019 (SARS-CoV-2) as a condition of employment.

Current District of Columbia residents will receive priority and advanced preference for screening and interviews.


District law requires that each new appointee to the Excepted and Executive Service either: (1) be domiciled in the District of Columbia at the time of appointment; or (2) establish District domicile within one hundred eighty (180) days of appointment.  The law also requires that Excepted and Executive Service employees maintain District domicile during the period of the appointment.  Failure to maintain District domicile during the period of the appointment will result in forfeiture of employment.


The Department of For-Hire Vehicles (DFHV) is now aligned with the mission to regulate the vehicle-for-hire industry to allow the citizens and visitors of the District of Columbia to have safe affordable and accessible transportation.  The mission also of the agency is to protect public interest by regulating the vehicles-for-hire industry; and to allow the citizens and visitors of the District of Columbia to have safe affordable and accessible transportation options.


The Department of For-Hire Vehicle provides licensing, adjudication, enforcement and lost and found service for approximately 8,500 drivers, over 90 taxicab companies/associations, and over 600 of limousine operators, as well as DC residents and visitors who use public and private vehicle-for-hire in District of Columbia. The Director of the agency has the authority to establish panels to review specific issues and concerns of the industry.  A panel will engage in appropriate research to provide a report to the agency for consideration and action, as warranted. 


The agency is restructured as follows:   Office of the Director; Compliance and Enforcement; Regulatory Policy and Planning; Client Services; and Hearings and Conflict Resolution. The For-Hire Vehicle Advisory Council will advise the agency on the industry. 



The supervisor provides assignments in terms of broadly defined missions, functions and requirements. The incumbent performs assignments exercising unusually wide latitude for independent judgment and is held responsible for assigning, designing and carrying out established operational objectives and requirements. Results of the work are considered as technically authoritative and are normally accepted without significant change.




  • Promotes and maintains a healthy and viable vehicles-for-hire industry.  Promotes and maintains associated established policies. Regulates taxis, limousines, private vehicle operators, digital dispatch services, and payment services providers. Manages the relationships with equipment manufacturers and insurance companies.
  • Maintains vehicles-for-hire transportation system which provides owners and operators of vehicles-for-hire with reasonable and just compensation for their services, and which is reasonably priced and readily accessible in cost to a broad cross section of the public.
  • Develops appropriate operational policies, procedures and requirements for subordinate entities to ensure attainment of established missions. Develops comprehensive criteria, standards and requirements relative to the appropriate licensing of vehicles-for-hire owners, operators, companies, associations, and fleets. 
  • Establishes reasonable license fees and civil fines and penalties for violations; develops adequate enforcement procedures, policy directives and investigatory requirements.
  • Develops identifiable policies and evaluation techniques, which promote energy conservation and the reduction of pollution and traffic congestion in the District of Columbia.
  • Develops comprehensive requirements governing training courses relative to District hackers; and develops and issues policy directives, as required.
  • Periodically, evaluates program's effectiveness and makes appropriate modifications.
  • Ensures adherence to various aspects of initiated laws, rules, regulations and requirements.  
  • Ensures adequacy of operational requirements through subordinate supervisors in a quest to maintain and promote continuous fair trade practices within the vehicle-for-hire industry between companies and associations.
  • Makes long-range planning in connection with prospective changes in functions and operational programs.
  • Evaluates subordinate supervisors and reviews their evaluations of non-supervisory personnel; approves leave requests for supervisors; and identifies training needs for professional development. Takes appropriate measures for improving coordination among subordinate entities as, required.
  •  Performs other related duties as assigned.




Mastery of and skill in problem solving, negotiation strategies and project management.  Mastery knowledge of, and skill in applying analytical and evaluative methods and techniques to conduct in-depth research of policy issues, program operations and  issues; to review and analyze complex issues; and to prepare clear, in-depth reports of studies and recommendations.  

Mastery of a wide range of qualitative and/or quantitative methods for assessment and improvement of service effectiveness, or improvement of complex management processes and systems. Mastery of a range of administrative laws, policies, regulations and precedents applicable to the administration agency programs.

Mastery of management principles, practices, methods and techniques. Demonstrated skill in determining methodologies, approaches or alternatives used to achieve initiative objectives.  Superior skill in planning, developing, implementing and administering the goals and objectives of the agency. 

Demonstrated skill and experience in providing leadership in a managerial capacity, and in a team-based environment, securing the support and cooperation of officials. Ability to supervise subordinates based on priorities, selective consideration of the difficulty, and the requirements of the assignments and their capabilities. 

Superior communication skills both orally and in writing. Ability to exercise tact, discretion, and skill in personal relations in dealing with persons at various level, job categories, and groups, especially in public forum.  Ability to inspire and work harmoniously with peers and employees.

Knowledge of procurement, contract management and oversight, budgeting and financial management, project management, and program evaluation.




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