DIRECTOR: Child and Family Services Agency (CFSA)

Full Time
Senior Executive

Open: June 24, 2024

Close:  Open until filled

Director - Child and Family Services Agency (CFSA)

Executive Service Grade 5: $153,350 to $231,471

The Bowser Administration seeks qualified candidates to serve as the next Director of the Child and Family Services Agency (CFSA), the city’s public child welfare agency serving 2,600 children and youth and their families.
Through fifteen years of aggressive child welfare reform accomplished through emphasizing prevention by addressing upstream factors and family wellness, CFSA has become a respected agency that routinely uses nationally recognized best practices to protect children and strengthen families while continuing to work toward higher levels of performance.

The Director is an executive in the Bowser Administration cabinet, has key responsibilities for both agency administration and practice, and will be accountable for leading the agency to the next level of performance. This individual will have top leadership experience, ability to implement and sustain positive organizational change, and a passion for serving vulnerable children, youth, and families both those in foster care and overall family support.

The District of Columbia is home to more than 600,000 residents and nearly one million daily commuters and visitors. Washington, DC also hosts 18 million visitors annually, ranging from world leaders and diplomats to schoolchildren learning about our government system and its roots. Mayor Muriel Bowser is committed to ensuring District residents have a fair shot by hiring a team of talented and innovative leaders.

CFSA plays a critical role in protecting child victims, and those at risk, and in assisting their families, which in turn supports the Mayor’s goal of creating viable pathways to the middle class for more District residents. For more information on CFSA, please visit

The Child and Family Services Agency (CFSA) is the entity responsible for child welfare and child protection in the District of Columbia. Neglected and abused children and their families and those at risk of child maltreatment receive services from CFSA. The position of Director, Child and Family Services Agency is established in accordance with the "Child and Family Services Agency Establishment Amendment Act of 2000", D.C. law 13-277, which establishes the Child and Family Services Agency as a cabinet level agency and transfers to Child and Family Services Agency the power to conduct social service investigations of alleged child abuse and neglect cases. The Director provides leadership and direction in the execution of the agency's programs, in deciding policies, and in planning and executing the development of programs within the framework of general policy determinations of the Mayor, the Deputy Mayor for Health and Human Services, and the D.C. Council. 


  • Plan, coordinate, supervise, and evaluate Department operations.
  • Develop policies and procedures for the Department mandated by law, to ensure efficient operations of the Department, and to implement directives from the Mayor.
  • Set and review Department performance and effectiveness, and formulate programs or policies to alleviate deficiencies or expand successes.
  • Develop policies to assure the well-being of children in the care of the agency. 
  • Manage a portfolio of programs to ensure the families and children live together safely in strong communities, the agency has focused on a full continuum of services including community-based prevention strategies, prevention of out-of-home placements, kinship care, foster care, and therapeutic group homes, adoptions and post-adoption services; are provided through the agency directly and through a wide range of Community partners and Service providers. 
  • Organize planning, developing, coordinating and implementing an effective child well-being program for the children and youth of the District of Columbia. 
  • Manage day-to-day basis with the coordination and general review, for adherence to prescribed policy and procedures, of the activities of the Child and Family Services Agency.
  • Assures effective management and cost-effective use of resources through the Agency by means of final approval on key policies and decisions (resource allocation, personnel actions, contracts and procurement). 
  • Assures accountability for use of resources and for accomplishment of goals and objectives by establishing and implementing management policies, procedures and systems for CFSA programs.

Performs other related duties as assigned.

Graduation from an accredited college or university with a Bachelor's degree in social services, health care administration, public administration or a closely related field.

Ten (10) years or more of executive level experience.  

There is a legal requirement that each new appointee to the Excepted and Executive Service either: (1) be domiciled in the District of Columbia at the time of appointment; or (2) establish District domicile within one hundred eighty (180) days of appointment.  The law also requires that Excepted and Executive Service employees maintain District domicile during the period of the appointment.  Failure to maintain District domicile during the period of the appointment will result in forfeiture of employment.


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