Public Information Officer - Mayor's Office on Volunteerism and Partnerships (Serve DC)

Washington, DC, DC
Full Time
Mayor's Office on Volunteerism and Partnerships (Serve DC)

Public Information Officer

Mayor's Office on Volunteerism and Partnerships

Open:  October 30, 2023

Close:   November 22, 2023

Salary/Grade:   Excepted Service ES5 -  Salary extended will be $83,200



This position is located in the Executive Office of the Mayor, Office of Community Affairs, Serve DC -The Mayor's Office on Volunteerism. Serve DC – The Mayor’s Office on Volunteerism has the mission to strengthen and promote the District of Columbia’s spirit of service through partnerships, national service, and volunteerism.  As the DC Commission for National and Community Service, Serve DC manages a portfolio of AmeriCorps programs in the District.  Serve DC supports communities across the District through multiple sources of funding, including federal grant funds from the Corporation for National and Community Service (CNCS) and the US Department of Homeland Security. 

The incumbent is responsible for managing the creation and implementation of a strategic communications messages and social media content for the Mayor's Office on Volunteerism and Partnerships (Serve DC).   Working with the Communications Director for the Executive Office of the Mayor, the Public Information Officer will establish and maintain excellent relationships with local and regional media outlets, including print and broadcast journalists, and bloggers; responds to media inquiries; proactively engages with local and regional media to pitch stories; ensures the presentation of a strong and positive message to the public regarding the Administration’s policies and programs.



  • Plans, directs and executes a comprehensive public information strategy on the initiatives and functions of the Serve DC and  collaborates with senior leadership to plan and develop goals and objectives for implementing long and short­-term communications.
  • Manages agency social media accounts.
  • Establishes and maintains effective working relationships with District government and community agencies.
  • Analyzes communications issues, and advises the Director and Deputy Director public perceptions to the agencies’ programs and activities.
  • Develop and manage send of the weekly agency communications.
  • Develops and utilizes a variety of communication outlets to inform, involve, and engage employees in the agencies’ mission, values and programs.
  • Evaluates communications efforts and achievements, and recommends appropriate modifications.
  • Creates briefing memos, talking points, articles, websites, social media postings, and other communications on a wide variety of issues.
  • Uses feedback and evaluation systems to evaluate effectiveness of communications activities.
  • Participates in senior staff meetings and serves on committees, as appropriate. 
  • Performs other related duties as assigned.



  • Minimum three (3) years’ experience in public relations, communications, public policy or a related field.
  • Demonstrated connections to and past interactions with members of the local and regional press corps.
  • Mastery of the principles, methods and techniques of effective communications.
  • Mastery of the methods, practices and procedures used in public relations, marketing and research, mass media, advertising, special interest groups, community relations, and government relations, as they relate to large organized projects and initiatives.
  • Strong analytical, strategic and creative skills to develop and implement public outreach programs; and skill in developing strategies to disseminate information.
  • Superior ability to manage multiple priorities and fast-paced work.
  • Superior writing, verbal and presentation skills.
  • Superior skill and ability to formulate, articulate, and coordinate an overall communications program that integrates departmental issues, and conveys complex information regarding policies, programs, and decisions.
  • Superior interpersonal relationship skills to serve as the principal advisor and authority on communication issues for the agency; and to work with the senior leaders to address problem solving through communications.



This position is an Excepted Service position. Under District law, each new appointee to the Excepted Service shall either: (1) be domiciled in the District of Columbia at the time of appointment; or (2) establish District domicile within 180 days of appointment.  Excepted Service employees must maintain District domicile during the period of the appointment.  Failure to maintain District domicile during the period of the appointment will result in forfeiture of employment.

The Bowser Administration seeks qualified candidates for this position.  If interested in consideration, please complete the attached questions and attach a resume and cover letter.  The MOTA team will contact only those candidates deemed most qualified.    No calls please.



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