OPEN: December 22, 2020
CLOSE: Open until filled
POSITION: Director, Office of Unified Communications
The Bowser Administration announced a national search for the position Director of the Office of Unified Communications (OUC). The OUC director reports to the Deputy Mayor for Public Safety and Justice (DMPSJ). The incumbent serves as the Director of all phases of the operation of the OUC and is responsible to the DMPSJ, the City Administrator, and the Mayor, who outline very broadly defined missions, functions, or objectives. The employee has responsibility for independently planning, designing, and carrying out programs, projects, studies, and other work. Results of the work are considered technically authoritative and are normally accepted without significant change. If the work should be reviewed, the reviews concern such matters as fulfillment of program objectives, effect of advice and influence on the overall program, or the contribution to the advancement of technology. Recommendations for new projects and alteration of objectives usually are evaluated for such considerations as availability of funds and other resources, broad program goals, and business models.
The mission of the Office of Unified Communications (OUC) is to provide a fast, professional and cost-effective response to emergency and non-emergency calls in the District. Created in fiscal year 2005, the OUC consolidates the emergency 911 non-emergency and 311 call activities from the Metropolitan Police Department (MPDC), Fire and Emergency Medical Services (FEMS) and customer service operations.
OUC provides centralized, District-wide coordination and management of public safety voice radio technology and other public safety wireless communication systems and resources. Our mission includes the following:
As an organization that is tasked with handling all 1.8 million 911 calls that occur in the District of Columbia each year, OUC carries tremendous responsibility. In addition to fielding these life-dependent calls, we also oversee all land and mobile radio systems tied to the response network. To learn more about the Office of Unified Communication, please click here.
DUTIES AND RESPONSIBILITIES
The following are core duties of the Director, Office of Unified Communications:
REQUIRED BACKGROUND AND EXPERIENCE
There is a legal requirement that each new appointee to the Excepted and Executive Service either: (1) be domiciled in the District of Columbia at the time of appointment; or (2) establish District domicile within one hundred eighty (180) days of appointment. The law also requires that Excepted and Executive Service employees maintain District domicile during the period of the appointment. Failure to maintain District domicile during the period of the appointment will result in forfeiture of employment.