Language Access Monitor - Mayor's Office on Latino Affairs (MOLA)

Washington, DC

Full Time

Mayor’s Office on Latino Affairs (MOLA)

Experienced

POSITION:   Language Access Monitor
OFFICE:        Mayor's Office on Latino Affairs (MOLA)
OPEN:            September 15, 2024
CLOSED:      Open until filled
GRADE:        Excepted Service, Grade 5 (ES-5)
SALARY:      $67,000

This is an Excepted Service position. Selected candidate must be a District resident or establish residency within 180 days of hire.

Current District of Columbia residents will receive priority and advanced preference for screening and interviews.

BACKGROUND

The Mayor's Office on Latino Affairs (MOLA) seeks to improve the quality of life of the District's Latino residents by addressing a broad range of social and economic needs through strategic management of public and private partnerships, expertise on policy, community relations, civic engagement and community-based grants. For more information, visit https://communityaffairs.dc.gov/mola.

The Language Access Monitor is responsible for providing coordination to covered entities in the implementation of the language access plans, to provide technical assistance to agencies named under the Language Access Act of 2004, so that the Hispanic/Latino individuals living in the District of Columbia are better informed, represented, and served, and to provide policy recommendations on improving language access to Limited English Proficient and Non-English Proficient (LEP/NEP) individuals.

MAJOR DUTIES

Monitors District agency action plans, such as Biennial Language Access Plans (BLAPs) to address language access needs for the Limited English Proficient (LEP) and Non-English Proficient (NEP) Latino population in the District. Contributes to progress and final reports covering LEP/NEP community needs and agencies' language access action plans effectiveness.
Assists agencies with the implementation of the Language Access Act by providing technical support to facilitate covered entities' outreach efforts into LEP/NEP communities.
Serves as a mechanism that provides collaborative services to and between Latino community groups, the Mayor, DC Government agencies, and private sector institutions.
Participates in and conducts special studies, surveys, and research projects or assignments and recommends the action to be taken on particular matters.
Provides advocacy, policy recommendations or guidance to appropriate District government agencies and disseminates information to the Latino community on those issues.
Provides technical support and expertise to District government agencies in fulfilling language access initiatives in document translations, cultural diversity training for District agency employees, diversification of agency workforce, and community partnerships and outreach.
Furnishes data on the composition and trends in the Latino population and provide reports, briefs, and other information on the issues in the Latino community. Facilitates District agencies resources to understanding Latino demographics as well as the needs of the Latino immigrant community.
Compiles reports, and analyzes statistical data on translation and interpretation services provided by District agencies to determine trends, and to identify problem areas.
Provides limited quality control for translated documents in Spanish for agencies named under the Language Access Law to ensure a high level of translation and cultural competent materials that are available to constituents. Edits and assists District government agencies in the translation of documents into Spanish.
Provides advice and assistance in areas of human resources, safety, human rights, economic development, housing, employment, social services, public health, transportation, education, and multicultural development.
Provides backup on long range program matters on policy issues. Engages in advocacy on issues affecting LEP/NEP individuals in local and federal government.
Performs other duties as assigned.

COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of the mission, function, operations, governing laws, established policies, goals and objectives of the Mayor's Office on Latino Affairs.
Knowledge of the District of Columbia Language Access Act.
Knowledge of community based agencies and organizations serving the different Latino communities.
Thorough knowledge of the culture, tradition, language and characteristics of different ethnic communities and bilingual capabilities of community-based agencies serving the Latino community.
Skill in applying analytical and evaluative methods and techniques to issues concerning the efficiency and effectiveness of agency operations which affect the Latino community.
Ability to coordinate multiple projects independently or in a team-oriented environment.
Ability to collect, translate, and disseminate current policy program information about relevant government services.
Excellent oral and written communication skills in English and Spanish in order to negotiate effectively with diverse political and cultural entities to achieve agency goals.
Ability to exercise tact and discretion in dealing with Latino and non-Latino clients, as well as government representatives.

WORK ENVIRONMENT

The work is performed primarily in-person in an office setting. Times in the field are permitted when there is a related event.

SPECIAL NOTE - SECURITY SENSITIVE
This position is deemed security sensitive. The incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability – Security Sensitive.

RESIDENCY REQUIREMENT
There is a legal requirement that each new appointee to the Excepted or Executive Service either:

be a District of Columbia resident at the time of appointment; or
become a District resident within one hundred eighty (180) days of appointment.

The law also requires that Excepted Service employees remain District residents during the duration of the individual’s appointment. Failure to remain a District resident for the duration of the appointment will result in forfeiture of employment.

If you are interested in this role, please upload your resume and answer the questionnaire. Only the candidates deemed most suited for the position based on resume will receive a call to schedule further discussion.

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